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Personalized Video in CRM

Let your brand stand out with personalized video in your email marketing and improve customer experience and satisfaction. Use the platform to connect your CRM data with a video template and easily generate personalized videos to integrate in your email flows.

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What is personalized video?

Personalized video combines customer data with video. This enables brands to deliver a unique message to every unique customer.

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How does it work?

Connect your CRM database and marketing automation system to our platform. Combine the data with a video template we create for you to automatically or manually send out emails with personalized videos.

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Why and where should I use it?

Personalization can help you reach customers at critical touchpoints in the customer journey. Choose to personally address your audience with a video via email and convey a more meaningful message.

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Use it for example for:

Happy onboarding

The first experience a new customer has with your brand should be memorable. Onboard your customers with personalized videos and increase activation and satisfaction levels.

See how EDF Luminus did this

Boost conversions

Turn leads into conversions at the final stages of the buying cycle with personalized video to re-engage website visitors and encourage them to complete their payment.

See how KLM did this

Visualize user data

Present data overviews in an engaging way. Bring your information to life with personalized video overviews such as annual subscription plans and user data.

See how Van Gogh Museum did this

How do I start?

Ready to implement personalized videos in your customer journey?
You’re just a few steps away.

1

Determine where personal video adds the most value

Together we map the customer journey and identify the touchpoints where personalized video adds most value to your customers.

2

Set up video template

We create a video template that puts together the dynamic elements of your video on our platform.

3

Connect CRM data and video elements

Connect your CRM data with the video elements and generate personalized videos to integrate into your email flows.

4

Distribute personalized videos

Manage your personalized videos from our easy-to-use platform. Integrate your email marketing system and send out emails automatically or manually.

5

Analyze & optimize

Our platform allows you to see real-time insights and optimize accordingly to obtain the best results for your email campaign.